Terms of Service
Conditions governing the use of SOFTFARM enterprise software products and website
Conditions governing the use of SOFTFARM enterprise software products and website
Last updated: June 22, 2026
By accessing or using the SOFTFARM website (softfarm.tech) or any of our enterprise software products — including PSS Airline, ERP Hotel, and Travel Portal — you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
These terms apply to all visitors, users, clients, and any legal entity accessing our platform. Product-specific license agreements may supplement these terms for clients who enter into separate service contracts.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes related to evaluating, purchasing, or using our services.
You agree not to:
Our enterprise software products (PSS Airline, ERP Hotel, Travel Portal) are provided under separate Master Service Agreements (MSA) and Software License Agreements (SLA) negotiated with each client. These Terms of Service govern website use only; product usage is governed by the applicable signed agreement.
All software, code, designs, documentation, and intellectual property contained in our products and website remain the exclusive property of SOFTFARM. No ownership rights are transferred through use of the website or evaluation of our products.
Clients granted access to demo environments or evaluation instances must treat all materials as confidential and may not share access with unauthorized parties. Evaluation periods are time-limited as specified in the corresponding agreement.
Clients using SOFTFARM software products agree to:
The processing of personal data through our services is governed by our Privacy Policy. For clients processing personal data through our platforms, separate Data Processing Agreements (DPA) are available upon request in compliance with GDPR and applicable regulations.
As a data processor for our clients, we implement appropriate technical and organizational measures to protect data confidentiality, integrity, and availability. Clients retain ownership of their data at all times.
Service level commitments, uptime guarantees, and support response times are defined in the applicable Service Level Agreement (SLA) executed with each client. Without a signed SLA, services are provided on an "as is" and "as available" basis for evaluation purposes only.
To the maximum extent permitted by law, SOFTFARM and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising under these terms shall not exceed the amount paid by the client for access to our services in the 12 months preceding the claim.
Our website and services are provided "as is" without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be uninterrupted, error-free, or secure at all times.
You agree to indemnify and hold harmless SOFTFARM, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website, violation of these terms, or infringement of third-party rights.
We reserve the right to suspend or terminate access to our website or services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, our business, or third parties. Clients under a signed agreement are subject to the termination provisions of that agreement.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated to registered users via email. Continued use of the website after changes constitutes acceptance of the new terms.
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Panama, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved through binding arbitration in Panama City, Panama.
For questions about these Terms of Service, please contact us:
Email: legal@softfarm.tech
Address: Panama City, Panama